CUSTOMER FEEDBACKPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Feedback typeFeedbackTechnical SupportBillingComplaintDate/time of travel with BYRODateTimePlease enter the date and time you travelled with us. If you do not remember exactly, please approximate. Booking NumberPls enter the booking Number if you have it Driver's NamePlease leave this empty if you do not remember the driver’s nameVehicle Please enter any vehicle details that you remember Please let us know what the issue was 🙏Would you like to file a formal complaint regarding this issue? No Yes Did you encounter any issues with billing? No Yes Did you encounter any technical issues with the booking process on the website or the app? No Yes Please let us know what the issue was 🙏 Rating and FeedbackSmiley FacesRate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5Comments/FeedbackImprovement/SuggestionsWas the booking process easy for you to use? Yes No Please let us know how we can improve this 🙏Did you receive clear and timely communication from BYRO regarding your booking? Yes No Please let us know what isses you faced and if there are any particular details you were expecting 🙏Were you satisfied with the professionalism and courtesy of your driver? Yes No you lacking to Please let us know where the driver was lacking 🙏 Was the vehicle clean and comfortable? Yes No Please let us know what issues you found with the vehicle 🙏Did you feel safe throughout your trip? Yes No Please let us know why you felt unsafe 🙏Personal InformationFull Name *FirstLastPhone Number *Email Address *Consent to Use Feedback *I consent to my feedback being used for improvement purposes.Captcha *What is 9-2? Please provde the answer so we know you’re not a bot Submit
